FlyerTalk Forums - View Single Post - Horrible Delta Trip, Compensation?
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Old Jul 18, 2010 | 8:24 am
  #12  
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Originally Posted by tkey75
Simple enough to say, but difficult to have them understand.

As soon as weather enters the equation, they develop tunnel vision and so conveniently overlook that mx was the original cause.
This is a standard DL ploy.

They often take the last delay experienced (i.e., if it was a delay that was not their fault, such as WX of ATC) and use that to absolve themselves of the responsibility for the initial DL-caused delay.

"What MX... you were delayed by weather."
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