Well, the CX report says it's a "Trial" and subject to "700 staff reviews", I sure hope those 700 people are brave enough to tell the truth.

I find another report within the document funny: an interview to Alex McGowan about reintroducing the Y-Kit because the airline is making money. His answer was pax has responded by saying getting rid of the Y-Kit "helps the environment" and many pax prefers to use their own toothbrush anyway, so it won't be reintroduce. LOL