FlyerTalk Forums - View Single Post - DL doesn't pay AS for tx..denied int'l boarding, compensation?
Old Jul 16, 2010 | 6:03 pm
  #1  
Calboy2003
 
Join Date: Apr 2009
Programs: DL Gold, UA PremExec, WN A+, Hyatt Diamond
Posts: 32
DL doesn't pay AS for tx..denied int'l boarding, compensation?

purchased 2 tickets on separate PNRs, from MZT-LAX-JFK on AS connecting to DL. Arrived in MZT, told DL didn't pay AS for one ticket. So both passengers don't board. AS notes record as No Show.

After 4 hours on phone, DL rebooked to next day flight. There is no DL desk in MZT, so it's not possible to request food or hotel voucher. I was offered a $200 voucher for each passenger. Should I take this or wait to land in LAX and 'request' more?

So what is the process for DL ticket screw ups when DL isn't at the problem airport?

Last edited by Calboy2003; Jul 16, 2010 at 6:05 pm Reason: correction
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