FlyerTalk Forums - View Single Post - Web support/ICC agents asked me to tell satisfaction rating and the reason [Merged]
Old Jul 15, 2010 | 1:42 pm
  #11  
mahasamatman
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Originally Posted by boberonicus
When you're asked for a rating in advance, ask for a supervisor.
In this case, the agent offered exactly that, which is why it looks like a legitimate effort.
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