Iamhappy- did you check calling SPG to see if there are options available? Sometimes you can pay more points and get a better room class (i.e. the one that is available)- it is a very good deal when the hotels are at full price (I did exactly that for an upcoming stay in Vienna when the cheapest rate was 414 EUR- was able to redeem 11000 points per night for an executive king room- could not see availability online as standard rooms at 10000 points were sold out).