Originally Posted by
tomas.t
I have flown all 3 carriers TATL alot. In terms of long haul service. between the 3, I would rank AF first, DL second, and KLM last. I find AF's 777s in Affaires significantly cleaner than DL 767s + A330 BE cabins and lavatories. I have had more enjoyable + savory meals on AF, than DL, and certainly over KLM which has been so average. DL does get points for service with a smile, keeping the wine flowing ^, and great IFE. KLM, for so many reasons in my experience, continues to prove just standard, nothing special.
Originally Posted by
DeltaFirst
I guess it depends on your sense of taste? I've flown all three also and IMO hands down Delta overall is much better. Doesn't AF have that middle seat up front to contend with?
I think AF wins on seating over anything in the DL or KL fleets, with the exception of the DL flat beds. I say this, even considering the middle seat. They also have the nicest cabin decor, IMO.
For food and booze, DL wins. For wine, I actually think KL is the strongest (though none serve anything special). For service, I think DL is friendlier and more personal, which I like, but KL is efficient and professional. I find AF service to be quite erratic and not very personal, even on a good day.
Putting it all together, I would choose AF simply because I care more about the seat than all the other stuff put together.
But, back to the topic at hand, if the OP would post some specifics, I would think that we could help him out. In particular, I am curious if "KLM says no way" means that the OP called KLM to try and book with SkyMiles, in which case, you really need to call DL.