Just used GE for 1st time yesterday on the TG BKK-LAX flight. Immigration lines at TBIT were unexpectedly light, so while I used the kiosk and was first passenger at the baggage belt, my bags (of course) were not timely in getting off. However, by the time I got everything and headed for the GE Customs exit, the regular Customs lines were quite long with at least a couple of Asia flights already queued up, many families carrying everything but the kitchen sink. Found the GE Customs exit line and got called right up, still managed to shave overall time through the process. So far, I likee! I'm sure I'll like it even better when I can travel carry-on only--not an option this trip.