FlyerTalk Forums - View Single Post - FAQ : Marriott "The Ultimate Reservation Guarantee" (pre-Bonvoy)
Old Jul 14, 2010, 10:53 pm
  #171  
hhoope01
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Originally Posted by doctor15
22,500 is above 2 nights at any Marriott property? Is she insane . I rarely redeem points a property below cat5. I'm not sure what to make of "I will not be able to do the certificates also"?
Personally, I would keep pushing for the 2 free night certificates. Given that they would be useable at any Marriott property worldwide, including Cat. 8 properties, the 22.5K points isn't anywhere close to the same value.

Possibly you might say that if she wants to give you points for 3 nights, you will take 120K Marriott points which would be 3 nights at a Cat. 8 property not the category of the FFI you were walked from . Otherwise, you expect her to honor the Marriott Walk Guarantee and provide the 2 free night certificates.

If need be I would definitely pursue this with Marriott Customer Service to make sure the hotel honors the Walk Guarantee.
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