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Thread: beware: don't hang up without a new ticket number for an award change
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Old Jul 14, 2010 | 12:12 pm
  #4  
RealHJ
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Join Date: Sep 2009
Location: HNL
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The front line agents can not do most of the ticketing. Insist to be passed on to "International Manual Ticket Issues" and have it ticketed while on the phone. It may take a few hours..but should be doable.
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