As usual AAEXP is correct, IMHO, in his observations. TAM is certainly "hit or miss" but they're always very, very polite about whatever happens and the mile posting in Fidelidade just requires persistence. Now that they're in *A I am no longer using Fidelidade (their miles expire 18 mo after each flight anyway) and the posting to my other *A accounts seems to be better than to TAM's own.

As for "TAm Fale com O Presidente" I suspect they no longer read the messages or think it to be important. I no longer even try.

Still, I prefer to fly TAM on international routes because the on board service and the seats are better than the competition. The FA's are so much better than most others that they remind me very much of Singapore Airlines before they became so over-hyped.

BTW, AAEXP, I apologize for denigrating CNF. I had no idea anybody thought well of it. Of course I may suffer from jingoistic feelings about Rio, even though GIG is a fairly awful airport itself.

SQ seems to be the Brazilian Football Team of Airlines, and they're not so good anymore. JJ will never have such a problem so they can keep being excellent onboard, if nowhere else.