Originally Posted by
FlyingHigh20
CMH is an awful station - a cheap, horribly run (non-corporate) station with a poor selection, and even worse employees. National seriously either needs to take this over (Columbus after all, is Ohio's largest city) or get this franchise to run to higher standards. Forget about returning to another city as well...thats always a struggle.
Concur. National/Alamo at CMH is terrible. I was lied to, treated rudely and ripped off -- a huge change in rate to their "franchise" rate, despite them telling me specifically that it would not be changed.
(Me, on phone to CMH Counter: If I drop off the car at CMH instead of CLE, will there be any additional charges or fees?
Them: (checking my reservation) No. Drop fee is already in your rate.
Me: Well, it was a drop fee for CLE... so dropping it off at CMH is just the same rate?
Them: Yes.)
Because of them, I have instituted my personal "I will never ever rent from Alamo or National, even if I have to take the bus and walk" policy. Previously, I used to actually seek out Alamo/National...