Originally Posted by
wayoutwest
Paul, what does the "Upgrade Product" button do or rather what is it meant to do?
Have pressed the button and always the same result - new screen and says service not available and then try again later or call 0800....
The Upgrade Product button on the home page is a new feature which will allow eligable bookings to upgrade to another product. Currently that applies to bookings made on our new website for flights CHC - SYD or vv.
Customers can upgrade from a Seat only product to a Seat + Bag, The Works or Works Deluxe.
Soon customers who have purchased an eligable flight to London will be able to add a Skycouch using this feature aswell.
Hope that helps answer your question.