FlyerTalk Forums - View Single Post - Post FAST "High Speed Internet" connections at SPG properties
Old Jul 13, 2010 | 11:21 am
  #8  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by moulder3
...Can you tell us if there is/will be a directive from *wood to hotels either requesting or requiring hotels offer some sort of minimum speed to guests? I don't mean to put you on the spot, I'm just hoping that corporate would be listening to us, since (from my perspective) the issue is, if anything, worse than it was a year ago (now that plats have free internet). Call me crazy, but I would think this could be an easy and inexpensive fix...(if *wood decided to make it a priority). Again, I'm addressing *wood corporate, not William. As a tech guy, I'm assuming he's already on our side!
If there is any directive, it will probably be a subtle one reminding hotels that there are standards that are expected to be met and there are options available to make them attainable.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]
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