FlyerTalk Forums - View Single Post - Hyatt Miami at the Blue REVIEW - MASTER THREAD - LEAVING HYATT 5/29/14
Old Jul 13, 2010, 7:01 am
  #11  
bmw303
 
Join Date: Feb 2008
Posts: 1,597
Originally Posted by JAFU007
I didn't know the hotel was all suites. The staff who showed up at my door to get me to leave changed the story too much that I knew I was being lied to. All they said is that there is another room at the back of the property. They seemed more concerned with getting me out than me having a good experience. If they handled it better, had been honest, then perhaps my opinion of the experience would have been different.
I agree...but I think as far as the room is concerned, you would have received a similar room. There are only two possibilities that they gave you:

1) Golf View Suite (709 sq ft with kitchen - large and spacious)
or
2) 1 Bedroom Suite (1070 sq ft with kitchen - larger and more spacious)

Possibly they gave you #2 and wanted to move you to a different #2 or #1.

But I agree that the hotel could/should have handled it better.
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