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Old Jul 11, 2010 | 10:23 pm
  #73  
Air NZ Online
Company Representative - Air New Zealand
 
Join Date: Apr 2010
Location: Auckland
Programs: NZ
Posts: 106
Originally Posted by Top of climb
Cheers Paul. Good to hear that your IT team are working on the missing bookings problem. I'll toss one more niggle your way, which is the way that the online seating tool insists on seating a party on the same booking together "its way" (eg a party of 4 on the 763 - the online seating tool automatically seats everyone across, say AB-DE, when I much prefer seating AB/AB). Are there any plans to introduce individual seat selection for each pax when part of a larger party on the same booking?

Ta.
Originally Posted by cavemanzk
I agree, get the same problem. Now I just make sure I'm on a differnt PNR to my family so I can choice where I want to sit!
Hi both

We do not have any plans to change to individual seating for seat request. I do monitor the logic we use for how groups are seated together to ensure its best fit across the possible scenarios. There is always the challange of seating a group of 4 abcd or ab/ab

Cavemanzk has a good solution booking on a different PNR, however that has the risk of a seat not being available once you go in to seat request.

cheers

Paul

Last edited by Air NZ Online; Jul 11, 2010 at 10:47 pm
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