Originally Posted by
kaka
Mum's just told me she's been comped SL. she flew F to LHR and J in JL to NRT so that must be some 21-22k club miles and don't have future travel plans. so guess that's how bad it is currently...
not an indication of things being bad. from cx point of view, based on those travel patterns, makes sense to encourage your mum to fly more on cx vs other airlines