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Old Jul 9, 2010 | 11:04 pm
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JOUY31
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Originally Posted by Dave Noble
Except that this rule does not apply to Qantas other than when departing on a flight from Frankfurt or London.

The relevent part being that the applicability relates to

a flight departing from an EU member state, or
travelling to an EU member state on an airline based in an EU member state

Dave
It is indeed up to QF to decline the reimbursement of the food and hotel expenses.

BA's response was still the correct one, IMHO: "I feel they [QF] are better placed than us to deal with your concerns, as they operated the flight."
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