Originally Posted by
channa
CO doesn't need more transparency. They just need to take a more firm position about it with employees.....
Agreed. On the other hand, we should thank goodness we're not in the same boat as Delta customers where shenanigans (especially in ATL) seem to be the law of the land.
However, we should acknowledge that CO has gone above and beyond in terms of providing an unprecedented level of transparency and useful information via the PDA site - which was designed based on our requests and feedback.