FlyerTalk Forums - View Single Post - Downgrade and shoddy treatment for Business Class award PAX
Old Jul 9, 2010 | 11:39 am
  #17  
Renard
20 Years on Site
 
Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Lifetime Platinum, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,774
Originally Posted by J.Edward
FYI -- within the *A framework, it *is* expected that customers on reward tickets be protected on other *A partners in the same cabin class, if the operating carrier accommodate them.

Remember, in *A reward tickets are revenue tickets within the alliance.
This is very interesting. I will have to keep it in mind. I'm sure it is not one of CO's favorite Star policies.

Do CO front line employees know about this? That could be an issue.
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