Originally Posted by F0CUS

Injury was directly caused by a hotel staff.

Own insurance doesn't cover plastic surgery.

The future plastic surgery fees are difficult to predict. And pain and suffering is actually quite relevant in this case, because of the nature of the scar and the fact that it is on her forehead means that even after plastic surgery, it will never be completely removed. Doctor's estimates are that they could reduce the appearance of the scar by 50% at most. My girlfriend is a business manager for an international semi-conductor company who deals with customers on a daily basis, it would be an understatement to say that her appearance is very important for her job...