Originally Posted by
daregale
We escalated the call to a supervisor who said that the I94 is now done electronically and that we shouldn't worry about it.
This is absolutely incorrect.
The I94-W is being phased out for VWP passengers who hold electronic ESTA clearance but the I94 form is absolutely still done in paper format and is entirely neccessary to keep on one's person at all times while in the USA as proof of legal status.