My stepdaughter is visiting from Berlin. She arrived in Minneapolis last night on Delta and is young enough that we had to purchase the unaccompanied minor service. As part of that service, Delta staff take charge of all her travel documents and give them all in a sealed pouch to the person responsible for collecting the girl upon arrival after passing through immigration and customs. Her father didn't open the document pouch until arriving back at our house, and discovered that her I94 wasn't returned to her along with her other documents.

Customs and Border Protection were closed, so we called Delta about it. After first being given obviously wrong information (call the German Embassy in Washington DC), we escalated the call to a supervisor who said that the I94 is now done electronically and that we shouldn't worry about it. The arrival portion was collected and she can just fill out a new one for the departure when she leaves but the airline transmits the departure information electronically so the form itself isn't that important. We can find no information to verify this on U.S. government websites--just a form for a replacement I94 if you lose it. That has a $320 filing fee.

Does anyone here know if the information Delta gave us is correct?