Do we have any real reason to believe that anyone at DL is doing much to improve the website? It seems that it's been a very long time since it got better and a very long time that DL has heard from us and others about the hundreds of problems. Is it possible or likely that the disfunctionality of DLs website is intentional? It generates more revenue, particularly when you have to call a DL agent to use your skypesos. What other explanations are there that can explain why DLs website works so poorly. Friends of mine who are major website developers and programmers tell me that there's no excuse for a website that tells you seats are available at the low mileage level for both the outbound and return dates you want, only to discover when you move from calendar to specific flight options that there are only middle and higher mileage level seats available?

It's like a health insurance company denying 10% of claims automatically, knowing from long experience that not everyone who had a claim denied inappropriately will take action to reverse the denial?

Let's hear from you Delta, and let's see some action on your claims that you are aware of this and it will get better?