Dear HHonorsRepresentative:

As you know, Hilton heavily announced in 12/09 & 1/10 a promotional prepaid and non-refundable rate (code: PR09SW). This rate offers savings for (weekend) stays throughout the year. Nevertheless this rate was sometimes more expensive than other promotional rates which are excluded from QX offers. I am positive that a significant number of member of this BB opted for "January Sales Rate" because this rate is combinable with QX offers.

As HHonors announced Q1/10 offer at the beginning of 2010, you informed us that "January Sales Rate" was inadvertently included on the SRP exclusion list. The rate in question was also not flagged in Q2/10 offer.

Unfortunately "January Sales Rate" is not combinable with Q3/10 offer. If rate code PR09SW was again inadvertently included on the SRP exclusion list please work with the appropriate parties to have this removed from the exclusion list.

In any case be so kind and clarify.