I just emailed Delta.com again on the issue and got the below answer that sounds pretty canned....I emailed right back asking if I should expect an actual answer/response from the "E-comerce task force" on my 2 questions.....If I don't I will just keep responding I suppose until I get a non-canned answer.
Dear Winkdaddy
Thank you for your e-mail and great suggestion to Delta Air Lines.
Your request has been forwarded to our E-commerce task force for review and implementation.
Thanks your for your comments and suggestions.
Thank you for giving Delta the opportunity to serve your travel needs.
Sincerely,
xxx
Medallion Desk
www.delta.com
Original Message Follows:
------------------------
PERSONAL INFORMATION:
Name: xxx
Email Address : xxxxxxx
COMMENT DETAILS:
Email about Past/Future travel: Not Travel Related Nature of Comment: Complaint Concern Email Pertaining to: SkyMiles Email about Other topic: award chart
Comments:
Last year I noticed there was no award chart online for flights originating and terminating OUTSIDE the USA. I assumed this was on hold because of the DL/NW merger. However the chart is still not published and it makes it impossible to get a birds eye view of mileage requirements for complicated international trips without having to call and spend a lot of time on the phone. So I have two questions:
1. Why was this award chart removed in 2008 and never replaced?
2. When will the award chart be published again?
Thanks!
When will
Would you like a reply to your e-mail?:yes