FlyerTalk Forums - View Single Post - Reasonable time to get credit for erroneously charged ticketing fee?

Jul 8, 2010 | 1:07 am

#6

STBCypriot

Join Date: Oct 2008

Location: Happily living in Frenaros Cyprus having escaped the near-death experience called Sofia Bulgaria

Programs: Etihad Guest Gold, DL FO and 1MM, and a bunch of others at a low level

Posts: 2,060

I cannot imagine why getting a refund is so complicated with DL.

I did get a response from customer care saying it would be taken care of within the next 10 days. If not, then I will dispute the charge with AmEx and notify DL that because they can't get their act together and do a simple credit of $20 within a reasonable time I have had to dispute the charge with AmEx.

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