again, you are missing my point here. ofcourse I booked through makemytrip and the refund has to come from their bank acct. But the least I expect is for them to inform makemytrip that the flight was canceled and this passenger wants his money back. That way makemytrip would arrange for refund without me having to call them and wait on line for 15 mins.

I am sure most passengers who are being told that their flight is cancelled just 2 hrs prior to departure would expect this. If you did not expect this in case of jet blue, IMHO, you were being too nice.

your argument is:
1. The LCC I flew on treated me badly.
2. All LCCs treat people badly
3. So I will put up with it.

sorry I dont buy this argument (especially in this case where it would have cost Indigo almost nothing to have treated me with a little more courtesy and made that call).
Look at the big picture here. consumers complaining about such issues, even if they are rare occurances, will only benefit the airlines and the consumers over the long run. That is one of the points for having such forums. I only wish Indigo guys would get to see this thread. Are you the Indigo CEO by any chance?...Just kidding

and guess what..when I called makemytrip the next day, they didnt even know that the flight was cancelled. They asked me if my journey was good and didnt know why I was calling. again just to be clear, they were able to pull up my reservation records and it did not indicate that the flight was cancelled. Once I explained, they put me on hold, spoke to Indigo folks and then started working on my refund. If I hadnt called makemytrip, im pretty sure I wouldnt have received my refund.