Originally Posted by
itsaboutthejourney
wow, thank you bobcollie for spelling out well reasoned likes/dislikes/motivations for more business. I fully agree.
Besides sharing that here, I hope you will share that with Mr. Jacobson
I'm glad the OP did based on his edit - his points are (what I feel) some of the largest points of contention here on FlyerTalk. Based on his balance post, it sounds like a very good response back to Mr. Jacobson.