Originally Posted by
Top of climb
My pet peeve is how any changes made to a booking through the Air NZ call centre locks me out from seeing that booking on myAirNZ after the change has been made.
Hi there,
Thanks for the feedback. This is a known problem where partially refunded bookings do not subsequently appear (as they should) in myairnz. My IT colleagues are putting this under the microscope with a view to getting this fixed. We don't have any timeframes yet, but it's definitely on our radar.
Cheers