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Old Jul 7, 2010 | 5:21 pm
  #18  
Sez_Who
 
Join Date: Oct 2009
Location: MCO
Programs: DL DM/MM, Marriott Plat Premier, HH Diamond, Hyatt Plat, Hertz PC
Posts: 4,081
Originally Posted by bobcollie
Anyone else receive this letter from Paul Jacobson, SVP Finance and Treasurer? It looks like a form letter, so I'm sure *someone* else got it! He also included his business card and it looks like his real phone number and email address...
I love this part of the letter...

"If you have any feedback, comments or questions, please reach our to me directly using the contact information below. I hope you'll let us know when we exceed your expectation and about those times when we do not."

I didn't get the letter (with a typo?) but if you care to share his email with us, I am sure we could make Mr. Jacobson very happy, flooding his inbox with thousands of comments and questions.
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