Originally Posted by
Brian_D
I think it just depends on who responds. I sent a secure message for both requests:
myself - 1st request no points, polite response requesting again and received the full 5,000.
+1. No dice the first time. Asked a second time for further consideration and got the 5,000 starpesos. All this within a couple of hours over the secure message center.
I had similar experiences with Membership Rewards points under a variety of circumstances. Insisting a little bit seems to do the trick.