Originally Posted by
FD1971
We all know that employees are hired based on their grades, qualifications and references, even more so in the hotel industry, so somebody who works at a FS believes that he or she is clearly superior to somebody who worked at a Hyatt...kind of Wharton MBA vs. UCLA MBA. Still very good, but not really as good as the other one...
On the other hand, if these employees that used to work at FS Aviara are so terrific, then there is even
less of an excuse for them to make any guest -- Hyatt or not, new or old -- feel less than welcome, no matter how allegedly bitter the employees might be over the switch to Hyatt.
Hopefully, their acts will be straightened out quickly.