Originally Posted by
serfty
Were any of these stays at the HI's reward stays?
Any that are would not ordinarily be eligible for points at all.
If there are any eligible revenue stays you may need to take this up with Customer care.
No reward stays. I try to avoid HI for reward stays if possible.
And shortly after I posted this I got a response back from hhonors customer care and they had immediately corrected the missing stays.