FlyerTalk Forums - View Single Post - Questions about $250 discount ecert.
Thread: Questions about $250 discount ecert.
View Single Post
Old Jul 6, 2010 | 11:46 pm
  #19  
WineCountryUA
Moderator: United Airlines
2M
Community Builder
Active Streak: 30 Days
15 Years on Site
 
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,960
Originally Posted by UA Fan
I just spent 40 minutes doing a resv. At first the agent said that it was not possible, but I pressed on.

She created itins on hold and said that the ticketing desk would issue the tickets. Is this normal?
The "normal" appraoch to using an e-cert over the phone is to go to web support, not a regular reservation agent.
WineCountryUA is offline