Originally Posted by
mnbp
Just called today to get my non-elite companion an exit row seat next to me - these were award tix, with separate PNRs. No problem - agent just read me the standard exit row qualification questions which I answered on my companion's behalf. As expected, this is a phone-only transaction - can't be done on the web site.
Thanks for the thread - I didn't know this was possible!
Yup, you're right. I had to call as well. The seat assignments didn't stick when I tried online.