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Thread: Good experiences using SPG Online Chat for CS
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Old Jul 6, 2010 | 2:23 am
  #3  
schley
1M
60 Nights
50 Countries Visited
15 Years on Site
 
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
Programs: UA-1mm, 1/31/26 last day as 1k since 2009, Marriott-LT Platinum, Hertz-Presidents Circle
Posts: 6,367
Just used it to use 3 FFWN reservations. I handled everything over this chat window. She searched for availability, got stay details password and even CC info confirmation. Great tool and will use it again.
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