yeah, that's me. Old Pukalani homeowner!! :-)

Can one see the person in the video? I guess there is some reflection.

I think the apple "confession" is just bunk, and quite frankly I probably naiively expect better/more of them. They are not facing up to the issue at all and should just admit it, cut their losses and move FORWARD not spending all their time on marketin and PR speak and rhetoric.