Originally Posted by Speedbird218

When I used to work in T4, one of the positions was the "Embarks" which was an island of customer service desks airside just in front of the pax security search area.

So the TV screens were saying "please wait"...we then used to have signs on top of the desks, explaining that if the screens said please wait, then please don't ask the staff for a gate number.

I reckon 8/10 of pax who came to that desk....were asking for a gate number!

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