Originally Posted by
jerseygirl
I called and had a reservation changed to make use of my free night e certificate
However, when I look at the reservation, it states 25,000 points - is this what happens when a free night e cert is used? Don't want to points removed
They should redeposit the points. Check at the bottom on your activity page and see if your account still shows an e-certificate. If it does they have not made the switch yet. If it doesn't get on the phone an ask them where your point are.