Originally Posted by
GBadger
Sorry to hear you had such a bad experience. The flights disappearing from delta.com is a delta issue, unfortunately. It would be REALLY nice if Delta would give their customers both the DL confirmation code as well as the KL one (like NWA used to do), so that all aspects of the reservation can be accessed on both the DL and KL websites.
What fare class were you flying? full Y?
International. Two tickets - one C, one Y. Couldn't secure seat reservations on the KL website either. The impossibility of upgrading the Y with SWUs or miles and with less than half the Business cabin sold remains a mystery.