Originally Posted by
high_maintenance
Again, all very well in theory but it isn't working in practice.
Clearly the computer systems aren't working properly, but any number of phone calls to agents at both airlines won't get them to play together.
My message - if you want to fly on KLM, book directly with KLM!
Sorry, but what exactly wasn't working well in practice?
In my experience, seat selection on the flights that are eligible for it (inter-continental) was doable at delta.com.