Originally Posted by
joshua362
Extraordinary examples! There's that SD Marina again! But I gots to ask the question, how do they get so many details of your personal circumstances in order to take appropriate action? Do they pull it out of you when you show up in disrepair, do they assume, do you volunteer details, etc. I only ask with respect since I am so reluctant to ask for help when I probably should fearing help is only available at an inflated cost...
Fair questions - it does sound as if I share my life story when checking in, doesn't it?
In the first case, I think the fact that I was literally
dripping wet, and then burst into hysterical sobs clued them in. And to be honest, I am unsure who was then more horrified - ME or the poor desk agent.
In the second, I called to change the room from my (preferred) King to a double. They told me they had none available, so I explained why I was asking. The next thing I knew, I was on the receiving end of a call outlining the room change.
I too really struggle asking (remember my PIT Ren anniversary saga thread?
); and I will
never ask just for my personal comfort.