on Tuesday (22nd June) booked flights BHD-LHR departing 24th- returning 25th. The only option i was given was flexible economy costing just under £400. Reserved my seat in row 1 for both flights. Get to BHD one hour before flight due to depart only to be told the flight was OVERBOOKED and i was being downgraded to economy- cabin had an old style business class curtain with 18 seats ahead of it. Was told i would though still get cabin service. AS i got on the plane the cabin supervisor even said to me they would still give me the service.This did not happen. I asked as they came through the cabin and was told it was too late to get service.

Anyway, the point of the rant is this. I don't blame the cabin crew for forgetting to give me a drink and poxy sandwich. However, why a) did BD sell me a FE if they could not cope with the booking b) did BD give me the opportunity to RESERVE my seat if they simply give it away? Last time i checked the dictionary, it seemed that reserving meant the seat would be kept for you!!!!!!

Will they automatically give me a refund? Should I complain?