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Old Jun 24, 2010 | 9:58 am
  #16  
Gargoyle
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Delta received 1.94 complaints per 100,000 emplanements.
UA received only 1.7 complaints per 100,000 emplanements, and CO had 1.67.

I understand the one whole complainer on CO, but who was the 2/3rds of a person? The real issue here is that they're all carrying partial customers*.




*and FT'ers are the most partial of all.

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Seriously, though, the difference between those three airlines comes down to about one complaint per half million customers. Seems pretty irrelevant. It's not like an Olympic event, where 1/100th of a second is significant.
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