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Old Jun 24, 2010 | 9:19 am
  #6  
Gold Passport Concierge
No longer used by Hyatt; use World of Hyatt Concierge
25 Years on Site
 
Join Date: Jul 1999
Posts: 1,628
Originally Posted by Trogger
Hello,
I had a few issues regarding 3 of my last stays. I wrote an email to [email protected]. In the past I always got a fast replay within 3days, but not his time. I wrote two email the first on June 9th and the second on June 16th.
Until today I havent got any answer. I also considered that ther might be technical problems as I cannot imagine they wouldnt respond within 2 weeks, but I got the auto confirmation that they recived my message.

Anyone had similar experience? Any alternativ email adresses (Diamond email adress?)
Hi Trogger,

If you haven't got this resolved yet, send a PM with your Gold Passport account number, the name on the account and what issues you are having, and I would be happy to look into that for you.

Geoff B.
Gold Passport Concierge is offline