<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by jeffo:
Today I was auto-upgraded and I went to view the seat map on aa.com where my reservation is. It says i'm in seat 4E (first), yet it says Coach. View the seat map and the coach map comes up. Anyone experienced this before? A call to AA says I am in first at 4E and no clue why I can't see the first map.</font>
its because you bought a coach ticket and the system still sees it that way. the seat map part of the website shows your new seat but it doesn't know to look at the fact you were upgraded - it sees you bought coach, and thus you are in coach.