Just when I thought Flying Blue could not get any worse...

Logged into account for first time since last April and see the balance is negative several thousand. Call Flying Blue, they have no idea why. They will need 10 business days to look into it and will mail out a letter with the result adding in another week or two just for them to tell me the account balance is now "0". Guess they are doing everything possible to keep the paper pushers employed.

Once all of the "exeptions" were made to allow the use of the remaining miles which were deleted 1 April 2009, instead of 30 April 2009, somebody obviously made an error and not only deleted the remaining 15,000 miles in the account but took another 7,000 for good measure.

Was just trying to transfer points in to get a free KQ ticket as tickets within Africa are only 25,000 miles with about 40 euros in tax and the regular price is well over 1200 euros. Now I don't know if it is even worth the hassle.