24 hours without a reply is unusual for this forum. Perhaps it's because the question is not an easy one. Most businesses today are so dependent upon technology, and have been for so long, that you have to be pretty old to recall what life was like before technology.

I've been working since the early 70's in some area of technology, so the only story I've got about how technology changes business is this: when I was in my early 20's, I managed some Taco Bells. Back then, we took orders by writing in white grease pen on an overhead board, above the cash register. We rang up 33 cents on the register for each item. At the end of the day, we filled out daily inventory, food cost, and profit forms. Nowadays, cashiers touch icons on a flat-panel, simultaneously recording the order and calculating the bill. End of day forms are mostly calculated automatically and collected electronically. Not much of a story. Not that much of an improvement.

Then again, perhaps there were no responses because readers felt that before you are ready to write a story on mobile devices, you should learn to spell devices.