Originally Posted by
wingless
Maybe I need to be a consultant for BA and organize their luggage. It can't be that complicated. I am sure monkeys can do it with a bit of training and some color coding
Let's repeat .... you are in the biggest transfer airport in the world ....
You haven't actually said what class you are flying in. If you were in First then you may feel you have grounds for complaint. If you are in Economy then you cannot seriously expect BA to dedicate a baggage handler for an hour to find and deliver your bag.