Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,502
What I dont like is when I want to video checkout and these mistakes are on the bill, you cant call and fix it. They want you to come to the front desk. If the mistake is the hotels, a call should do it! I dont want to wait in line and then at the desk.